The Delivery Diagnostic

Find out why releases breakBefore the next one does

Fixed scope, fully asynchronous, in 3–5 business days.

01 — Intake
When is a change “done”?
02 — Review
To do
Doing
Done
03 — Report
01
02
03
04
05
06
04 — Plan
30
60
90

The Problem

Most "quality problems" aren’t quality problems. They’re delivery process problems wearing a QA costume.

A checklist gets ticked and nobody’s actually accountable for what it’s supposed to catch. Team boundaries don’t match how the system is actually built, so every non-trivial change needs three teams to agree before anyone can start. Technical debt everyone feels but nobody’s tracking, so it never competes fairly against new feature work.

None of this shows up as a crisis. It shows up as friction everyone’s gotten used to explaining away, until a release breaks in a way that’s expensive to have missed.

The real problem is rarely everywhere at once. It usually lives in one or two specific places. The hard part is finding out which ones, fast, instead of auditing everything equally.

We understand that your time is your most valuable resource. We’re here to help you make the most of it.

What You Get

The Delivery Diagnostic looks at your team through six lenses

01Definition of Quality & Ownership
02Test Strategy & Risk Coverage
03Release & Deployment Process
04Feedback Loops & Speed to Detection
05Team Structure & Communication
06Technical Debt & Architecture Health
View Example Report (opens in a new tab)

Scope

All we need from you is a completed intake questionnaire, read-only access to your board (or however you collaborate on tasks), and 2–3 recent sprint retros if available. We’ll do the rest.

What’s included in the price / what’s not

Included

  • A written report naming which pillars highlight the real bottleneck, the specific failure patterns found, and a prioritised 30/60/90-day fix plan
  • An AI Opportunities appendix: concrete, specific places AI tooling could remove friction in your process
  • One optional 30-minute call after delivery, for questions. Never required to start, and never required to receive or act on the report.

Not included

  • Implementing the fixes: this is diagnosis, not delivery
  • Live workshops or embedded team time
  • Ongoing or retainer advisory

How It Works

Four steps, no meetings required

No jargon, no meeting required.

This is where the real picture shows up: a board full of huge, ambiguous tickets tells us something the intake form won’t.

What’s actually the bottleneck, the pattern behind it, and the fix.

Plus the AI Opportunities appendix.

Turnaround: 3–5 business days from receiving your completed intake form and board access.

Format: delivered as a written report (PDF or shared doc). No call needed to receive it or act on it.

Proof

15+

years in digital delivery

8+

years leadership experience

100s

products shipped

FAQ

Frequently asked questions

3–5 business days from when we receive your completed intake form and board access.

[TODO: confirm — can other tools be reviewed via export/screenshot, or is this a hard requirement?]

Your data is handled with strict confidentiality. We only use it for the purpose of the diagnostic and do not share it with any third parties. Please see our privacy policy for more details.

If you choose to have the optional 30-minute call, we will address any questions or clarifications you may have regarding the report. After the call, you can proceed or not with implementing the recommended fixes at your own pace. They are simply that: a recommendation. We are happy to discuss a longer-term relationship if you want, but it is not required to receive or act on the report, and would not be included in the diagnostic price.

If you're not satisfied with the diagnostic, we would prefer a discussion with you first, to understand your concerns and whether we can resolve it. If we are unable to resolve it satisfactorily, you can request a refund or cancellation within 30 days of purchase. Please see our refund policy for more details.

Founding Rate

£247

for the first 5 clients.

Start the Diagnostic →

Ready to find out what’s actually slowing you down?

Submitted only to respond to your enquiry, not shared with third parties and it never leaves our systems. If you wish us to delete your data immediately upon termination of the diagnostic, please check the appropriate option on the intake form and we will do so. See our privacy policy for more details.